Product Replacements

RETURNS GREECE-CYPRUS:

The process of returns has changed. Now you can immediately and easily return any items from your smartphone or your computer!

You can find the Return Form here that will guide you step-by-step to complete your return. ❤

According to our policy, you have 14 working days from the day you receive your package to return any items.

After you fill in all the necessary fields, a unique Coupon is created with the same total value as the items you returned.

2. Coupon for future use

After you choose "Coupon for future use" you will receive a unique Coupon with the same total value as the items you returned, which may be used in a new order with no expiration date.

However, it is necessary to return your items within 14 working days.To return it to us, you can either send it by courier (ELTA, ACS) for orders within GREECE * and via KRONOS EXPRESS for orders within CYPRUS and at Leontos Sofou 18, P.C. 54625, Thessaloniki, or ask for a courier appointment so that it may be picked up from your address, by filling in your info in the return form.

Returns will only be approved if the item has not been worn, washed, or altered, and by providing the purchase receipt.

*(In case you return your items with a courier service that isn't mentioned above, the shipping cost burdens the customer.).

*Changes cannot be made to EARRINGS and TIGHTS as well as PERFUMES and COSMETICS and UNDERWEAR for hygiene reasons.

* You can complete up to 3 changes/return for each order

Europe

In case of returns, shipping cost will burden the customer (shipping cost differs, depending on the country and region).

Please contact us so we can provide you with the return ticket.

Return Form